It’s the time of year when many businesses start their Christmas casual recruitment and the National Retail Association (NRA)...
It’s the time of year when many businesses start their Christmas casual recruitment and the National Retail Association (NRA) would like to offer you a way to “ try” potential employees before you hire them. There is no cost to you and minimal paperwork to complete. There may even...
The Jobs in Jeopardy (JIJ) Assistance program, run by the Australian Government Department of Human Services, provides immediate support...
The Jobs in Jeopardy (JIJ) Assistance program, run by the Australian Government Department of Human Services, provides immediate support to an individual who is employed but at risk of losing their employment due to the impact of their injury, disability or health condition. If you have staff that have been...
At the National Retail Association (NRA), we deliver retail training and work experience for students of all ages through...
At the National Retail Association (NRA), we deliver retail training and work experience for students of all ages through our accredited Ready for Retail Program. Retail is a great place to learn transferable skills, however we are taking it one step further. The NRA Training Team noticed that many students,...
Innovative, resourceful, self-starting, and downright talented. These are the words used to describe the crop of incredible retailers who’ve...
Innovative, resourceful, self-starting, and downright talented. These are the words used to describe the crop of incredible retailers who’ve made it through to be named Finalists in the National Retail Association’s (NRA’s) 2016 Rewards for Excellence. The NRA has today revealed who’s in the running for the most prestigious Awards...
Back to Work is a new two-year initiative that will be available from the end of July 2016. The Queensland...
Back to Work is a new two-year initiative that will be available from the end of July 2016. The Queensland Government’s two year $100 million Regional Employment Package will provide support to businesses for up to 8,000 job opportunities for regional jobseekers. Eligible businesses will be able to access a $10,000...
Throughout the current federal election there has been a consistent focus on jobs creation, and how more Australians can...
Throughout the current federal election there has been a consistent focus on jobs creation, and how more Australians can be assisted into the workforce. As part of this discussion, there has been a particular emphasis on jobs for young people, and what initiatives will best address the current issue of...
There are just 12 days left in the Federal Election campaign, and I think all Australians – including the...
There are just 12 days left in the Federal Election campaign, and I think all Australians – including the politicians – are well and truly ready to see the end of it. Regardless of which side you support, we know that these events can have a disproportionate impact on...
Staff training is incredibly beneficial for specific purposes related to your business. You may need your new workers to...
Staff training is incredibly beneficial for specific purposes related to your business. You may need your new workers to undertake instruction in a new process or to develop new product knowledge. However including training that develops employees toward long-term career goals can also promote greater job satisfaction. A satisfied...
Training and Development The NRA training and development team help retailers of all sizes access specialised knowledge and industry-specific expertise...
Training and Development The NRA training and development team help retailers of all sizes access specialised knowledge and industry-specific expertise in order to grow their business. Combining our specialist skills in vocational education and development with extensive retail industry experience, our trainers provide relevant and practical training solutions. Our experience...
At the National Retail Association (NRA) we pride ourselves on the services, benefits and value for money that we...
At the National Retail Association (NRA) we pride ourselves on the services, benefits and value for money that we offer our members. You can rest assured that an investment in a NRA membership can save you thousands in the running of your business. Did you know that as a member of...
Low levels of literacy and numeracy does not mean that an individual is not capable of reading or completing...
Low levels of literacy and numeracy does not mean that an individual is not capable of reading or completing workplace maths tasks. Rather it means the reading and numeracy tasks of their job role may, on occasion, be beyond their existing skill level and they may need some additional...
As consumers demand more inspiring shopping experiences, and we see our retail stores transform from simply ‘stores’ to ‘social...
As consumers demand more inspiring shopping experiences, and we see our retail stores transform from simply ‘stores’ to ‘social hubs’ on an omni-channel purchase journey; store staff are one of a retailer’s most powerful weapons. Not only do they help build genuine human to human relationships with your customers, but...
More than a quarter of employed young people aged 15 – 24 work in retail, so the announcement of...
More than a quarter of employed young people aged 15 – 24 work in retail, so the announcement of the youth jobs PaTH program in the budget should provide some encouragement for employees to actively engage young people into work. However, there has been some controversy surrounding the program, and...
As a valued member of the National Retail Association, we would like to offer you $50 off when booking...
As a valued member of the National Retail Association, we would like to offer you $50 off when booking an event with our industry partners the National Online Retailers Association (NORA). Simply enter the promotional code 47492206 to receive your discount. NORA offers webinars, expeditions and more to educate you...
Exceptional customer service is a critical element for any business, continually improving skills to achieve peak levels of performance...
Exceptional customer service is a critical element for any business, continually improving skills to achieve peak levels of performance and sales success. One of the most popular training programs the National Retail Association (NRA) offers is the one day Customer Service workshop. More than 350 employees have paOne of the most...
After our last webinar we called for YOU to decide the next topic. From all the ideas submitted, there...
After our last webinar we called for YOU to decide the next topic. From all the ideas submitted, there was one recurring theme: your staff. When it comes to retail, your store staff are a vital component to delivering new types of value by matching the customer problem with the...