Why is great customer experience important and what does it look like?
Customer experience is more than a sales assistant smiling and ‘going the extra mile’ now means more than offering...
Customer experience is more than a sales assistant smiling and ‘going the extra mile’ now means more than offering your loyal customers $2 off their next order. Consumers are demanding seamless, personable and extraordinary experiences from each interaction with your brand. From the initial search on Google to the unwrapping...